Contact Turkish Airlines by phone or online
Turkish Airlines customers and passengers are increasingly driven by customer service to be accompanied in a simple and fast way. This online assistance is the telephone exchange between the Turkish company and its customers, before, during and after the purchase of any service (plane ticket, additional baggage, meals, freight transport, group travel, complaint, …).
Use the Turkish Airlines helpline
Turkish Airlines has an extensive network of sales outlets and contact phone numbers. There are even numbers for agencies at individual airports, but the main helpline is available 24/7 every weekday on 1.800.8748.875.
If you have a different number; for example linked to a ticket you have already purchased – you can use it. Additional phone numbers are usually not so crowded and you will immediately find the organizational unit that will best deal with your case.
The Turkish Airlines hotline operates by providing information in several languages, including Turkish, English and German, although the availability of individual languages may vary and over time.
Telephone contact with the Turkish Airlines Customer Relations team is necessary if you want to easily manage reservations, but also when you want to lodge a complaint, check flight status or process invoices for purchased tickets. THY encourages you to use the form on the website, but if you’re concerned about time, calling their call center will usually be a quicker solution.
Get in touch with Turkish Airlines customer service wherever you are
If you, as a customer and passenger wishing to take a Turkish Airlines flight, and who need to speak to the Turkish national carrier’s customer service from abroad, consult the table below and dial the telephone number corresponding to your country:
| Country | City | Phone Number |
| South America | ||
| Argentina | Buenos Aires | +54 11 5032 8794 |
| Brazil | Sao Paulo | 55 11 3371-9600 |
| Colombia | Bogota | +86 21 3222 0022- + 86 (010) 56971330 |
| Cuba | Havana | +53 7 838 2816 |
| North America | ||
| Canada | Montreal | 1 800 874 8875 / +1 514 935 0849 |
| Toronto | +1 416 260 4880 | |
| Vancouver | +1 800 874 8875 | |
| Mexico | Cancun | 52 55 1 036 1234 |
| Mexico City | ||
| Europe | ||
| Austria | Salzburg | 0810 222 849 |
| Vienna | 0810 222 849 | |
| Azerbaijan | Baku | +994 12 404 10 51 |
| Ganja | +994 22 266 28 70/71/72 | |
| Nakhchivan | +994 50 463 63 24 | |
| Belgium | Brussels | +32 (0) 2 500 19 33 / +32 (0) 2 620 0 849 |
| Belarus | Minsk | +375 17 270 45 55 / 46 66 |
| Bosnia and Herzegovina | Sarajevo | +387 33 565 752 |
| Bulgaria | Sofia | 00 359 2 947 4007 / 359 2 947 4006 / 359 2 980 4151 |
| Varna | +359 52 601200 | |
| Croatia | Dubrovnik | 00385 20 773 960 |
| Zagreb | 385 1 6265 158 | |
| Czech Republic | Prague | +90 444 0 849 / +90 0850 333 0 849 |
| Denmark | Billund | +45 75 35 30 00 / 33 14 40 55 / 33 14 40 55 |
| Copenhagen | +45 33 14 40 55 | |
| Estonia | Tallinn | +372 623 11 11 / +90 850 333 0 849 |
| Finland | Helsinki | 00 358 (0) 9 81 71 0 849 (7/24) |
| Rovaniemi
|
358 9 8171 0849 / 358 9 774 518 35 | |
| France | Bordeaux | 0157979849 |
| Lyon | 00 33 4 37 91 66 66 | |
| Marseille | +33 (0)4 42 40 56 90 | |
| Nice | +33 157979849 / +33 493218955 | |
| Paris | +33 1 579 79 849 / +33 0 1 74 25 04 96 / +33 1 74 25 00 95 / 00 33 (0) 1 74 25 00 94 /00 33 (0) 1 74 25 03 33 | |
| Strasbourg | +33 1 579 79 849 | |
| Toulouse | 01. 57. 97. 98. 49 | |
| Georgia | Batumi | +995 422 223222 |
| Tbilisi | +995 322 959022 / +995 322 940703 | |
| Germany | Baden | 0711 38940415 (Cargo) |
| Berlin | +49 69 867 99 849 | |
| Bremen | +49 69 867 99 849 // +90 850 333 08 49 | |
| Cologne | +49 69 867 99 849 | |
| Dusseldorf | +49 69 867 99 849 | |
| Frankfurt | (0049-69) 86 799 849 | |
| Friedrichshafen
|
+49 69 867 99 849 / +90 212 444 0 849 | |
| Hamburg | 0049 40 32 58 05 13 | |
| Hannover | 0049 511 304 820 / 0049 69 86799849 | |
| Leipzig | +49 69 867 99 849 / +90 212 444 0 849 | |
| Munich | (49-69) 86 799 849 | |
| Nuremberg | +49 69 867 99 849 / +90 850 333 0 849 | |
| Stuttgart | +49 69 867 99 849 / +90 212 444 0 849 | |
| Greece | Athens | 0030 210-9850076/9850026 |
| Thessaloniki
|
+30 2310 477541 / +30 2310 477546 / +30 2310 477547 / +30 2310 477586 | |
| Hungary | Budapest | +36 1 269 69 69 /+36 1 266 42 69 / +90 850 333 0 849 |
| Ireland | Dublin | 00353 1 8447920 |
| Italy | Bari | 080 538 2584/+39 0699749849 (Call center) |
| Bologna | +39.0699749849 | |
| Catania | +39 095 281481 / +39 0699749849 (Call Center) | |
| Milan | 02 36 56 38 13 / +39 0699749849 (Call center) | |
| Naples | +39 0699749849 | |
| Pisa | +39 0699749849 | |
| Rome | 00 39 06 4521 3849 /+39 0699749849 (Call center) | |
| Venice | +39 0699749849 | |
| Kosovo | Prishtina | +383 38 240 600 / +383 38 240 700 / +383 38 240 800 |
| Latvia | Riga | +371 67359440/41/42/44 |
| Lithuania | Vilnius | 37052190725 |
| Luxembourg | Luxembourg | +32.0.2 620 0 849 / +49 69 867 99 849 (Call Center) |
| Malta | Malta | +356 20927560 (FAX) |
| Moldova | Chișinău | 00 373 22 810 380 / 0800 61 457 (Call Center) |
| Montenegro | Pedgorica | 00 382 20634849 |
| Netherlands | Amsterdam | 0031.0.20 405 96 36 |
| North Macedonia | Skopje | +389 2 3117214 / +389 2 3116149 / +389 2 3214899 |
| Norway | Oslo | +47 800 40 849 |
| Poland | Warsaw | +48 22 5297700 / +48 22 504 8544 (Call Center) |
| Portugal | Lisbon | 351 21 841 35 10 / 351 210608087 (Call center) |
| Porto | +351 224 073 542 / +351 210 608 087 (Call Center) | |
| Romania | Bucharest | +40212047005 |
| Cluj Napoca | +40 21 204 7005 | |
| Constanta | +40 264 307 664 / +40 21 204 7005 (Call Center) | |
| Russia | Kazan | +7 843 212 08 49/ 51 |
| Krasnodar | +7 (968) 267 88 52 | |
| Moscow | +7 495 775 08 49 / 8 800 700 61 61 (Call Center) | |
| Rostov-on-Dor | +7 495 775 08 49 | |
| Samara | 8 800 700 61 61 | |
| Sochi | +7 862 2900849-50-51 | |
| St-Petersburg | +7 812 600 48 80 | |
| UFA | +7 347 272 48 55 | |
| Yekaterinburg | 8343355-63-66 | |
| Tatarstan | Kazan | +7 843 212 08 49/51 / 8 800 700 61 61 |
| Serbia | Belgrade | 00381 11 3036 195 |
| Slovenia | Ljubljana | 386-1-888-8496 |
| Spain | Barcelona | 0034 913 010 807 |
| Bilbao | 34 944 86 98 75 / 900 10 32 84 | |
| Madrid | +34 913010807 / + 34 913754189 | |
| Malaga | +34 952 974 610/11 / +34 913 75 41 89 | |
| Valencia | +34 961 599 196 / 900 10 32 84 | |
| Sweden | Gothenburg | +46 8 519 99 849
+46 8 519 99 849 |
| Stockholm | ||
| Switzerland | Basel | +41 848 444 849 |
| Turkish Republic of Northern Cyprus | Lefkosa | +90 392 600 0849 / +90 850 333 0 849 |
| Asia | ||
| Afghanistan | Kabul | +93 792 484848 / +93 792 494949 |
| Mazar-e-Sharif | 0093 (0) 729 48 48 48 | |
| Bahrain | Manama | +908503330849 |
| Bangladesh | Dhaka | +88 09614 111555 |
| China | Beijing | +86 10 6465 1867 / 68 / 69 /70 – +86 (010) 56971330. |
| Guangzhou | 86 20 3877 1690 / +86 10 5697 1330 | |
| Shanghai | +86 21 3222 0022- + 86 (010) 56971330 | |
| Hong Kong | Hong Kong | +852 28613111 / + 852 30711256 (Call Center) |
| India | Delhi | +91 12 4419 3000 |
| Mumbai | 0091 22 61997900 | |
| Indonesia | Denpasar | +62.361.936.82.77 |
| Jakarta | +622180822274 | |
| Iran | Ahvaz | +986133769536 / +986133769203-5 |
| Isfahan | +9831 3131 2314 / +9831 3131 2318 / +9831 3131 2351 / +9831 3131 2101 | |
| Mashad | +98 513 844 3217-20 | |
| Shiraz | +98 711 232 50 40 | |
| Tabriz | +98 41 51 99 | |
| Teheran | +98 21 23546 | |
| Urmia | 98-44-32756992 | |
| Iraq | Baghdad | +964 770 9686995 – 96 / 6515 |
| Basra | +964 780 911 44 72 / 780 070 51 94 | |
| Erbil | +964 750 1970111 & +964 750 1960111 | |
| Najaf | 00964 7811236096 | |
| Sulaymaniyah | 902124636363/55608 | |
| Japan | Tokyo | +81 3 3435-0421 |
| Jordan | Amman | +962 6 554 81 00 |
| Aqaba | 00 962 3 2033340 | |
| Kazakhstan | Almaty | 007.727.3333849 / +7 727 349 33 36 (call center) |
| Nur-Sultan | 007.7172.433322 / +7 727 349 33 36 (call center) | |
| Kuwait | Kuwait City | 1884918 / +965 22022849 (Call Center) |
| Kyrgyzstan | Bishkek | +996312301600/700/800 |
| Lebanon | Beirut | 00961 1 858 849 / +90 850 333 08 49 (Call Center) |
| Malaysia | Kuala Lumpur | 0060 3 2053 18 99 |
| Maldives | Male | +960 3335535 +960 3009595 |
| Mongolia | Ulaanbaatar | +976 70146161 |
| Nepal | Kathmandu | 977-014438363/4438436 |
| Oman | Muscat | 96822420158 |
| Pakistan | Islamabad | 00 800 900 33020 / 051-8494949 (city-office) |
| Philippines | Manila | +632 85401733 |
| Syria | Aleppo | +963 21 2226602 |
| Damascus | +963 11 6634444 / 6626742 | |
| Taiwan – China | Taipei | +886 2 27180849 |
| Tajikistan | Dushanbe | 992487017570/71/72 |
| Qatar | Doha | 00 974 444 33 027 / 028 00800101214 (Free Number) |
| Saudi Arabia | Dammam | +966 13 8676606 / +966 13 8962529 |
| Jeddah | +966 12 2619795 | |
| Mecca | +966 12 2619795 | |
| Medina | +966 14 8427865 / +966 14 8454475 / 800 811 04 78 (Call Center) | |
| Riyadh | 800 8110478 | |
| Taif | +966 552175180 / +966 27260107 | |
| Yanbu | +966 4 391 2 849 | |
| Singapore | Singapore | +65 67324556/ +90 850 333 0 849 |
| South Korea | Seoul | +82-2-6022-4270 |
| Sri Lanka | Colombo | 0094115900500 |
| Thailand | Bangkok | 662 091 0300-4 / 444 0 849 / 0850 333 0 849 |
| Phuket | +66 76 351 976-7 | |
| Turkmenistan | Ashgabad | +99312 46 99 01 / +99312 46 99 04 |
| Africa | ||
| Algeria | Algies | +213 23 92 42 20 |
| Constantine | +213 25 81 00 50 | |
| Oran | 00 213 418 38 265 | |
| Burkina Faso | Ouagadougou | +226 25 33 48 48 / +226 25 33 49 49 / +226 25 33 54 54 |
| Cameroon | Douala | 00237 233 42 1633 |
| Yaounde | 00237 233 42 1633 | |
| Chad | N’Djamena | +235 22531375 |
| Ivory Cost | ||
| Democratic Congo | Kinshasa | 00243 0815 21 00 74 |
| Djibouti | Djibouti | +253 21340110 / +253 21340100 / +25321343348 |
| Egypt | Alexandria |
0800 000 9145
|
| Cairo | ||
| Hurghada | ||
| Sharm El-Sheikh | ||
| Eritrea | Asmara | 00291184949/52 |
| Ethiopia | Addis Ababa | +251(0) 11 6627781/82/83 |
| Gabonese Republic
|
Libreville | 00 241 05609393 / 58468 |
| Ghana | Accra | 00233 302 734560 / 00233 302 734561 / 00233 302 734562 |
| Guinea | Conakry | 00224 623 15 93 41 |
| Kenya | Mombasa | +254 414470008 / 203893656 (Call Center) |
| Nairobi | 00 254 203 893 656 | |
| Libya | Benghazi | +218 61 9098732 / +218 61 4728690 |
| Misrata | +218 512654470 | |
| Sebha | +218 92 47 10 225 (Cargo) | |
| Tripoli | +218 213351350 | |
| Madagascar | Antananarivo | +261 34 25 303 55 |
| Mali | Bamako | +223 44 97 97 33 |
| Mauritania | Nouakchott | 45242014-20000138 |
| Mauritius | Port Louis | 00 230 212 5555 |
| Morocco | Casablanca | +212 520 48 4978 / +212 522 64 0500 |
| Marrakech | 212666942675 | |
| Mozambique | Maputo | +258 84 5003657 |
| Niger | Niamey | +227 20723811 |
| Nigeria | Abuja | 00 234 064 431 872 / 00 234 704 413 5924 Call Center: 064 431 872 |
| Kano | +234 64431872-73 | |
| Lagos | (+234) 1 2772230 /31 /32 | |
| Rwanda | Kigali | 00250 786 730231 |
| Senegal | Dakar | +221 33 823 44 44 |
| Seychelles | Mahe Island | +248 4376555 |
| Seychelles | 00 230 212 5555 | |
| Sierra Leone | Freetown | 00232-77291982 |
| Somalia | Mogadishu | 00252 617 686 687 |
| South Africa | Cape Town | 00 27 21 936 3440 / 3441 / 3447/ 3450 / 3451 /3442 |
| Durban | 0027 32 436 6683 | |
| Johannesburg | +27 10 020 3500 | |
| Tanzania | Dar Es Salaam | 00255 754 933 000 |
| Kilimanjaro | 255768666849 | |
| Sudan | Khartoum | 00249 183 222 444 |
| Tunisia | Tunis | 00216 71 862 500 / 00216 31 300 362 |
| Oceania | ||
| Australia | Sydney | 61 2 92 55 99 00 |
| New Zealand | Auckland | 61 2 92 55 99 00 |