Modify, change the departure date or cancel your SunExpress flight on Manage Booking
For any passenger who has a SunExpress flight reservation, and wishes to modify it for various reasons, he can choose to cancel or modify his plane ticket, as well as leave his ticket open.
On this page, you can find more details on the policies of the providers and the conditions available when managing your trip with SunExpress in the My Bookings section.
In this section, you will find all the options available to manage your reservation quickly. Follow the steps below:
– Go to the Manage my Booking section and select your trip
– Select “Manage my trip”
– Tap on “View trade options”
– Choose the desired option and follow the instructions.
This procedure can be performed on the SunExpress website, and on its mobile application as well.
SunExpress Flight Change Rates and Cost
When modifying your reservation, there may be a supplement on the rate. This is due to the policies of the Turkish company, the change of class and the availability of seats during the chosen day.
First of all, you should know that the passenger has the right to change the departure date of his flight free of charge within 24 hours of his reservation. Otherwise, charges will be applied.
The cost of this service is fixed according to the route of the flight:
– Domestic flight
A fee of TRY 180 is charged for SunEco fares. However, the service is free on flights booked at SunClassic and SunPremium fares.
– International flight
An amount of €60 must be paid for changes made more than thirty days before departure, if the passenger purchased their ticket with the SunEco fare. The service is free for other tariffs.
If, on the other hand, the passenger has decided to change his reservation between six and three days before departure, he must pay a €60 fee if his fare is SunClassic. The change in this case is free for travelers with the SunPremium fare, and impossible for those who have booked their ticket with the SunEco formula.
Less than 72 hours and up to 48 hours before departure, the SunExpress plane ticket remains open to modification, for a fee (€60 for SunClassic, and €30 for SunPremium).
If there are less than forty eight hours left before the flight, the passenger loses all his rights to change his reservation.
For flight booking services, accommodation or car rental, … All changes are subject to availability. Any modification is subject to full payment of additional costs that may occur depending on the change requested and the date of the request.
If your ticket is flexible, you can change your flight free of charge within the time limits indicated above, but the new flight may be displayed at a different price. You must therefore pay the price difference if there is one.
Change or correction of name
SunExpress unfortunately refuses any request for a change or modification of the passenger’s surname or first name. If you find that your full name contains errors, call your airline’s customer service to find a solution.